You are entitled to a 14 day cooling off period, starting from the date that the course was purchased, subject to the conditions below:
If you are unable to attend a course that you have booked, you may, by prior arrangement and after notifying us via email at firstname.lastname@example.org:
Course Cancellation Charges
If you decide to cancel your course booking, the following charges will apply:
If you have any further questions about our cancellation policy, please contact us on +44 (0)20 30 111 900 or email email@example.com.